Support

Contact ZiPin

General support

Account access, device binding, rewards, payouts, and extension issues.

support@zipin.cloud

Include your registered email and a short description of the issue.

Privacy requests

Data access, correction, deletion, or questions about how we handle your information.

privacy@zipin.cloud

See also our Privacy Policy.

Before you email

  • For extension setup: bind your device key in Settings, then enable Earn on websites on Home.
  • For missing points: allow up to 24 hours for offerwall conversions to post back.
  • For payout questions: sign in to the dashboard and check your claim status first.